WorkCover & CTP Consultations

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All Workers Compensation and Compulsory Third Party (CTP) consultations are billed in accordance with the State Insurance Regulatory Authority (SIRA) Fee Orders.

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Approved Claims 

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If your claim has been accepted, please provide:

• Your claim number

• Insurer details

• Approval documentation (if available)

We will bill your insurer directly for approved consultations. In most cases, there will be no out-of-pocket expense for services covered under your claim.

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New or Pending Claims

If your claim has not yet been accepted, consultation fees are payable on the day of your appointment.

Once your claim has been approved, future eligible consultations will be billed directly to your insurer. If you wish to seek reimbursement for fees paid before your claim was accepted, please contact your insurer or Return to Work Coordinator to discuss the reimbursement process.

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Bulk Billing

​We offer bulk billing for eligible patients,

• Children under 16 years

• Pensioner Concession Card holders

• Health Care Card holders

• DVA Gold and White Card holders (for eligible conditions)

Other patients are privately billed.

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Payment & Medicare Rebates

Payment is required at the time of your consultation.

Where eligible, we can process your Medicare claim electronically at the time of your visit. Your Medicare rebate is usually deposited into your nominated bank account within 24 hours, provided your bank account is linked to Medicare.

If you have any questions about our fees or Medicare rebates, please speak with our friendly reception team before your appointment.